How do I exit/stop a lesson in progress?
- Depress and hold down the Control key
- Depress and release the X key
- Release the X key
In PointScribe there is intentionally no on screen or visual exit from lesson windows in order to avoid student distraction.
To see a tutorial on exiting a lesson in progress, click here.
I have installed as Admin but teachers cannot successfully access/log in to PointScribe. What should I do next?
- Click here to download our secure installation instructions.
My students are very frustrated as the program seems too unforgiving, they cannot make a letter without failing.
- Check the calibration of your touch technology. 99.9% of the time this is the cause of students not being able to successfully and happily use the program.
- If your students have significant fine motor challenges, disable "Auto Correction."
How do I make a lesson suitable for an older student or adult?
- Disable themed animations.
- Disable/change positive and negative sounds and music.
- Select colors appropriate for the student.
How do I adjust individual shape size on a specific letter for a student?
My computer is broken, being replaced or has been scrubbed. Can I reinstall PointScribe?
- Contact PointScribe for release of your license so that you can reinstall.
- We will assist you in locating the license or serial number of your software.
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- Our software download comes with Installation Instructions and a Getting Started guide. Please review these prior to installation. If you cannot locate this file, click here to download.
- A wealth of information is featured in our many online tutorials. Click here to visit our Tutorials.
Difference between the TRIAL and PURCHASED version.
Trial and purchased versions of PointScribe are identical in content as well as download and installation. The trial version contains a countdown clock which will turn off the software in 30 days.
TRIALS requested from our website.
If you requested a 30-day Trial via our website, the link in the email you receive will work only one time. If you need a new link, you can either resubmit your request on our 3o-Day Free Trial page, call us, or, email us to request a fresh link.
- For best success downloading, we recommend that you copy and paste the link we have provided you into the URL bar of your browser, then hit return.
- If it appears that nothing is happening once you have launched your download, check to see if your browser is waiting for you to approve the download. In some cases, a color bar with an alert message appears across the browser bar. This bar is not as obvious as a pop up window and can be easily overlooked.
- When you are prompted to begin downloading PointScribe, select SAVE. (Do not select RUN).
- Unzip the file you have downloaded. Attempted to install PointScribe directly from the zipped file will not work.
• Call us Monday through Friday, 8am to 5pm MST
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One (1) PointScribe license per computer. Each computer may be used with an unlimited number of students.
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